WARRANTY AND CRASH REPLACEMENT

THIS IS FOR THE TIMES WHEN SOMETHING WENT WRONG
5 YEAR WARRANTY ON FRAMES
All Pässilä Bicycles frames are covered for 5 years from the purchase date for manufacturing defects. The warranty is valid for the original purchaser. If there is a validated manufacturing defect in your frame, we will repair or replace the frame for you. The warranty covers faulty materials and workmanship, but not normal wear and tear or accidental damage. 

What’s covered

  • The frame.
  • Damage caused by faulty materials.
  • Damage caused by a manufacturing defect.

What’s not covered

  • Improper assembly
  • Normal wear and tear
  • Improper follow-up maintenance
  • Installation of components, parts, or accessories not originally intended for or compatible with the bicycle
  • Damage or failure due to accident, misuse, abuse, or neglect
  • Labor charges for part replacement or changeover
  • This warranty is void in its entirety by any modification of the frame

     

    5 YEAR WARRANTY ON FORKS

    All Pässilä Bicycles forks are covered for 5 years from the purchase date for manufacturing defects. The warranty is valid for the original purchaser. If there is a validated manufacturing defect in your fork, we will repair or replace the part for you. The warranty covers faulty materials and workmanship, but not normal wear and tear or accidental damage. 

    What’s covered

    • The fork
    • Damage caused by faulty materials.
    • Damage caused by a manufacturing defect.

    What’s not covered

    • Improper assembly
    • Normal wear and tear
    • Improper follow-up maintenance
    • Installation of components, parts, or accessories not originally intended for or compatible with the bicycle
    • Damage or failure due to accident, misuse, abuse, or neglect
    • Labor charges for part replacement or changeover
    • This warranty is void in its entirety by any modification of the fork

     

    1 YEAR WARRANTY ON WHEELSETS

    All Pässilä Bicycles wheelsets are covered for 1 year from the purchase date for manufacturing defects. The warranty is valid for the original purchaser. If there is a validated manufacturing defect in your wheelset, we will repair or replace the it for you. The warranty covers faulty materials and workmanship, but not normal wear and tear or accidental damage. 

    What’s covered

    • The whole wheelset
    • Damage caused by faulty materials.
    • Damage caused by a manufacturing defect.

    What’s not covered

    • Improper assembly
    • Normal wear and tear
    • Improper follow-up maintenance
    • Installation of components, parts, or accessories not originally intended for or compatible with the bicycle
    • Damage or failure due to accident, misuse, abuse, or neglect
    • Labor charges for part replacement or changeover
    • This warranty is void in its entirety by any modification of the wheelset

     

    CRASH REPLACEMENT POLICY

    Sometimes a serious crash, reversing your car over your frame or driving your car to a parking hall with the bike on the roof (just few examples) can damage your frame. All Pässilä Bicycles frames are covered for 2 years from original purchase date in the event of accidental damage. This applies to the original purchaser. We'll help you out by offering you a new frame at a discounted rate. The delivery fees to us and to the manufacturer and back to you are not included. If this kind of accident happens, contact us and we'll figure out the details and the discounted price. New frame supplied by our crash replacement policy do not come with a new warranty. Pässilä Bicycles reserves the right to change or refuse this policy at any time.